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Ask the Expert: Employee Benefits & Staffing
UnitedHealthcare

by Staff

As health care costs continue to rise, making the most of your insurance benefits is always top of mind. But with numerous health insurance carriers offering varying plans, it can be difficult to navigate the options and identify which one is right for you, no matter if you’re looking as an individual or for your company.

Well, UnitedHealthcare is looking to ease the confusion and lessen the burden with an innovative new health plan called Surest that is making a noticeable impact in the industry. Quite simply, Surest is a co-pay only employer-sponsored plan that eliminates all deductibles and co-insurance for members. The co-pays may range in dollar amount based on how providers have historically performed, but the plan gives members clear, up-front pricing and simplified access to care thanks to data-driven options displayed in the Surest mobile application and member website

“Not only does it increase patient engagement, but it also makes everything very transparent and gives them the option to shop for cost-effective and quality care,” says Chuck Cerniglia, UnitedHealthcare’s Executive Director for the New Jersey market.

In addition to showing transparent pricing information, the Surest mobile application and member website offers lower copays for providers who historically have offered higher-value care. So, for example, a member looking for a knee surgeon can actively compare their options, allowing them make an informed decision through a digital shopping experience that is similar to what consumers experience in other industries. What’s more, the app makes it easy to schedule provider visits, engage in telehealth, access your summary of benefits, and a copy of your ID card, and more.

“It’s putting health care at your fingertips,” affirms Cerniglia.

The many technological benefits aside, where the Surest health plan is further succeeding is with its ability to simplify matters with its up-front pricing model.

“We are really trying to help reshape the health care landscape and make it more affordable, simple and personalized by trying to remove administrative burdens, increase patient engagement and streamline reimbursement,” says Cerniglia. “I think Surest will continue to position UnitedHealthcare as a leader in South Jersey just by delivering more transparent, efficient and patient-centered care.”

UnitedHealthcare
UHC.com