SJBiz_ExecShowcaseProfile_TMAssociates_1120_FINAL.qxp_Layout 1 11 / 20 / 20 12 : 52 PM Page 1 SPECIAL ADVERTISING SECTION EXECUTIVE SHOWCASE PROFILE Patrick Jeffery Chief Operating Officer T & M Associates member of T & M Associates for 10 years in a mix of various roles , Patrick Jeffery , PE , PP , CME , says the turning point in A his career was when he was promoted to chief operating officer ( COO ) last January . “ My primary job functions are to oversee day - to - day operational functions and establish a profitable business model , ” he says . “ I love data , reporting and analytics . One of my biggest initiatives was to utilize technology and data to gain insight when making decisions that shape the operational function of our firm . I wanted to create tools based on actual business data to enable us to look ahead and be proactive , whether it be to improve process efficiencies , identify growth opportunities or cultivate new business . ” For client deliverables , Jeffery also imple - mented programs to enhance the company’s process while standardizing and improving the quality of its projects . “ Pat’s expertise and leadership have been instrumental in making valuable business improvements , while increasing our profitability and project delivery , setting the foundation for future growth , ” said Gary Dahms , T & M’s president and CEO . With the pandemic changing the way busi - nesses are being conducted , Jeffery says , “ emer - gency preparedness , adaptability and embracing change are key factors that have helped T & M Asso - ciates thrive in our nearly 55 years of business . ” T & M Associates 200 Century Parkway , Suite B Mount Laurel ( 856 ) 722 - 6700 TandMAssociates.com SouthJerseyBiz.net | VOLUME 10 ISSUE 11 | SOUTH JERSEY BIZ | 21